Monday – Thursday 9 AM - 6 PM
Friday 9 AM - 5 PM
Saturday 9 AM - 4 PM
Sunday 1 - 4 PM
Step 1 - Place Holds
Use our online catalog or call to find items that are available and place them on hold. Limit 10 hold requests per library card.
Ways to make hold requests:
Explore our materials in the online catalog and place a hold on any item you wish to receive.
Login using your library card number. The PIN is your 8 digit birthdate.
Call (515) 978-7944 and Library staff will place items on hold for you. Holds are filled in the order they are received.
Step 2 - Schedule an Appointment
When your holds are ready you will be notified by email, text, or phone to schedule your pickup day and time.
Step 3 - Pickup Your Items
Pull up to the designated pick-up area at the south side of the building. Library staff will ask for your name or will identify your car from the reservation.