Click & Collect Curbside Service

 

Click & Collect Hours

Monday – Tuesday    9 AM - 7:45 PM

Wednesday – Thursday    9 AM - 5:45 PM

Friday    9 AM - 5:15 PM

Saturday    9 AM - 3:45 PM

Sunday 12 - 3:45 PM

 

Pickups

Step 1 -   Place Holds

Use our online catalog or call to find items that are available and place them on hold. Limit 20 hold requests per library card, 5 per temporary library card.

 

Ways to make hold requests:

Online Catalog

Explore our materials in the online catalog and place a hold on any item you wish to receive.

Login using your library card number. The PIN is your 8-digit birthdate.

App

Download the Waukee Public Library app to explore our materials and place a hold on any item you wish to receive.

Phone

Call (515) 978-7944  and Library staff will place items on hold for you. Holds are filled in the order they are received. 

 

Once the holds are filled, you will receive an email or text notifying you that your hold has arrived.

 

Step 2 -  Pick up Your Items

Using the Waukee Public Library app, select "My Account" and then "Holds" to view your items.

Once in the "Holds" section of the app, select "Click & Collect" then press "I'm on my way." Let us know how far away you are by selecting when you plan on arriving or using your phone's GPS to provide us with an estimate!* 

When you arrive, pull up to the designated pickup area on the south side of the building and press "I'm here!" on the app. We will bring your items out.

After you've received your holds, simply press "I'm done" and enjoy your items!

*We will not know your precise location.
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